Digital transformation obligates to manage different communication channels each of them with different engagement rules and functionality, how to integrate them in a seamless environment that provide uniform customer experience trough all of them .
In1 Cloud Digital Communication platform integrates all channels in one user interface optimizing the agent time and enhancing customer experience, the same agent can attend multiple interaction channels at the same with a manage experience trough all of them.
Increase satisfaction, manage the experience and exacerbate the agent productivity Adding multichannel and omnichannel capabilities to your business interactions .
All in1 Cloud Channels can be integrated to any existing PBX, ACD or CRM platform.