Collections
Collections is very demanding, not all Contact Center Solutions are prepared to support the features needed for this activity in1 Cloud has designed a group of features that helps to follow up each account trough all the collections process.
- With a powerful predictive, proactive and preview dial .
- With Flexible Screen Forms feature always get information on time
- With automatic responses trough multi-channels (e-mail, WhatsApp, SMS, etc).
- Workflow and BP keep track of every account and promises to pay .
- Comprehensive reports focuses on operation maximize your results.
